What is Costco’s return policy? - Costco Customer Service
On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price*, with the following exceptions: Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise ...
In-Home Delivery and Installation Service FAQs - Costco Customer …
In-Home Delivery and Installation Service FAQs. Costco Logistics offers In-Home Delivery and In-Home Installation services for select items purchased on Costco.com. How do I track, schedule, or reschedule my order? What do I need to know about my In-Home Delivery Installation Service? "Perfect" Fit Guidelines - How do I prepare for my In-Home ...
Find a Warehouse - Costco Customer Service
Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.
Return or Replace your Costco.com Online Order
Return or Replacement on Costco.com: To request a return or replacement on Costco.com: Log into your account through Sign In / Register. Select Orders & Returns. Choose the Return or Replace Items button next to the appropriate order, and follow the prompts to complete your return or replacement request. Receive your return label immediately or ...
Delivery and Installation Guidelines - Appliances - Costco …
Connect new appliance (s) to existing home utilities and test for proper operation (testing to be performed upon confirmation of properly installed utilities) Remove all packaging materials from your home. Haul away replaced appliances (move 1 item for each like item delivered) or move to a lower floor, basement, or garage.
What shipping methods are available on Costco.com?
Costco Grocery has two options: 2-Day Delivery which includes non-perishable items. Items marked 2-Day Delivery are subject to a $3 delivery surcharge per item. This delivery surcharge does not apply to orders of $75 or more before taxes. To find the specific delivery options for a particular item, just check the Shipping and Returns section of ...
How can I find if an item is available at my local Costco?
There are several ways that you can determine the availability of an item at your local warehouse: Visit the membership counter at your local Costco in person. Call your local warehouse and choose the phone menu option for Membership. Select Contact Us. However you choose to get in touch, please know that it helps speed up the process if you ...
How can I see what products are available on Costco.com?
To view products on Costco.com, either type what you’re looking for into the Search box, or mouse over "Shop" to view our different categories. Simply click on the name or picture of an item to navigate to its product page. The great thing about shopping on Costco.com is that everything you see reflects our live, real-time and up-to-date ...
Currently Known Scams - Costco Customer Service
We have been notified of people receiving scam calls disguised as our home office number (425-313-8100), Ecommerce number (800-955-2292), or Membership number (800-774-2678), stating they are from the “Costco Chinese Member Service." The scammers will have the person’s name, address, and phone number and attempt to convince them that an ...
Contact Us - Costco Customer Service
Share your Feedback. Chat Us. Select the Chat Us option on this page. *Hours vary by department. Give Us a Call. Hours vary by department. Corporate Mailing Address. PO Box 34331. Seattle, WA 98124.