AI agents handle complex, autonomous tasks beyond simple commands, showcasing advanced decision-making and adaptability. The ...

Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with ...

One Kentucky city is proving that generative AI projects are within reach for even small municipalities. At a cost of less than $200, Covington has launched a quirky LLM-powered chatbot to boost ...

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

TeleVox has been awarded a national group purchasing agreement for AI chatbots with Premier (PINC), the agreement allows Premier members, at ...

Premier is a leading healthcare improvement company, uniting an alliance of approximately 4,350 U.S. hospitals and 325,000 ...

Xbox Insiders in the US can now interact with Xbox’s new AI-powered chatbot and are being asked to deliver feedback on the experience.

Microsoft announces a new AI-powered feature rolling out to users in the Xbox Insider program before it becomes available to the general public.

The Xbox team is inviting Xbox Insiders to test a new AI-powered support virtual agent designed to solve the most common ...

A new chatbot support system is being rolled out on Xbox to deliver fast and useful responses to help resolve issues.

The AI chatbot has been rolled out to the US-based members of the Xbox Insider Programme who have signed up for the experimental updates. Microsoft said eligible users will begin seeing the chatbot on ...

Microsoft has released a new AI-powered chatbot, the Support Virtual Agent, aimed at helping Xbox users resolve gaming and console support issues more ...