If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...

The TM Forum Innovate Asia 2024 Summit was successfully held in Bangkok, Thailand, from November 5 to 7.Inspur participated ...

Check out the list below, and let us know if there are any noteworthy budgeting apps we missed by leaving a comment or ...

Contact center software startup Regal Voice Inc. announced today that it has raised $40 million in new funding to accelerate the rollout of its AI Phone Agents for contact centers.

A well executed contact center migration starts months ... Project implementation and training Most software implementation ...

CenterPoint is now focused on delivering Phase Two of the Greater Houston Resiliency Initiative (GHRI), which includes an ...

The Baltimore Department of Transportation and Police Department failed to maintain records of cars they towed, a city audit ...

Learn how data analytics is transforming industries by improving customer experiences, streamlining services, and informing ...

They’re calling it the “Great Gloom.” Employee happiness has declined steadily since 2020, and is now even lower than it was ...

Former Arizona Wildcats punter Kyle Ostendorp is now a chemical and mechanical system modeling engineer for NASA's Johnson ...

Truck-making competitors with big N.C. footprints — or is that tire prints? — make joint venture for high-tech trucking ...