although revenues may also have been impacted by the £95m sale of the group’s business division to its own shareholders last year. Analysts have previously warned that TalkTalk will lose ...

TalkTalk has announced plans to adopt Kraken, the management tool developed for utilities, which has been picked up by the ...

TalkTalk emerged as the most complained-about broadband provider, with complaints increasing from the previous quarter.

TalkTalk expects to migrate its 2.3m customer base from its own proprietary platform to Kraken within the next two years, with the first cohort expected to go live later this year. The first new ...

This represents both a huge opportunity but also a huge challenge for TalkTalk Group due to high levels of competition and... We’re long-term subscribers to WARC and it’s a tool we use extensively. We ...

TalkTalk sold its business division to a group of existing shareholders for £95m last year, while its consumer arm is also ...

Internet service provider TalkTalk has today become the first major UK ISP to sign a deal that will see them adopting the ...

TalkTalk has been confirmed as the first large-scale broadband partner for Kraken, the operating system which promises to ...

TalkTalk has announced plans to axe its various legacy customer service systems and migrate to the Kraken customer management platform. The ISP says the switch will serve its ambition to “deliver a ...