A customer’s experience with a product or service depends on user experience (UX) and user interface (UI). How do you make sure you’re optimizing functionality and interaction with UI and UX? Crain ...

SAN FRANCISCO--(BUSINESS WIRE)--Forethought, the leading generative AI for customer support, has been recognized in Gartner's 2023 Cool Vendor in Customer Service and Support Technology report. This ...

DENVER, CO, UNITED STATES, November 3, 2025 /EINPresswire.com/ -- Journey.ai, Inc. (“Journey”), a security-first CX company, today announced it has been named as ...

EVERGREEN, Colo.--(BUSINESS WIRE)--Cirrus, a provider of cloud-based document management software, has completed an extensive rebranding effort in response to accelerated company growth and an ...