Companies in the subscription business collect and store tons of customers data to personalize experiences, which makes them ...

ThousandEyes, a Cisco company, monitors how providers are handling any performance challenges and provides Network World with a weekly roundup of events that impact service delivery. Read on to ...

A nearly 24-hour outage on Sony's PlayStation Network Friday night disrupted the online gaming economy and sent Sony's stock ...

PlayStation Network is currently facing a massive outage. Image by VideoGamer ... certainly mirrors the scale and impact of those troubling times of service disruption. In the wake of the 2011 ...

Sony’s PlayStation Network suffered ... had caused the outages and why it was taking so long to restore some users’ connections. “This is ridiculous and bad for business,” one aggrieved ...

Sony’s PlayStation Network (PSN) is experiencing a multi-day outage that began on Friday and is still persisting as of Saturday afternoon, causing online users to vent.

PlayStation Network services have been restored, the company says, after an hours-long network outage Saturday left users offline and frustrated. "Network services are fully recovered from an ...