In July, big telecom companies like Reliance Jio, Bharti Airtel, and Vodafone Idea lost customers because they increased their mobile service prices. However, government-run BSNL gained new subscribers.

Market leader Reliance Jio lost 758,000 subscribers in July, while Vodafone Idea lost 1.4 million. Bharti Airtel lost the most, with nearly 1.7 million customers exiting the network during July, data from the Telecom Regulatory Authority of India (Trai) showed.

In a big boost to state-run Bharat Sanchar Nigam Limited (BSNL), the telco has reported a huge 2.93 million increase in subscribers in July 2024, while other telecom operators such as Reliance Jio, Bharti Airtel and Vi reported a substantial decline in their subscriber base.

Airtel, Reliance Jio and Vi (Vodafone Idea) have reported loss of customer base following a significant hike in mobile phone service tariffs implemented in July this year. According to the latest data released by the Telecom Regulatory Authority of India (TRAI),

BSNL has added lakhs of new subscribers after the tariff hike from major telecom operators such as Jio, Airtel, and Vi. BSNL's market share now reached 7.59 percent.